Job Role

Head of Engineering

Engineer

Our client is a scale-up SaaS technology company that provides services in the Telecoms, ISP, and MSP sectors. They are making significant ground in their growth strategy and are seeking to hire a Head of Engineering to help them achieve their goals.

Are you ready to take full ownership of engineering delivery in a fast-growing SaaS scale-up? Our client operates in the Telecoms, ISP, and MSP sectors, and they’re scaling fast. They’re searching for a high-impact Head of Engineering who can elevate performance, drive operational excellence, and build a truly world-class engineering function.

The Opportunity

This role sits at the intersection of technical credibility and engineering leadership—perfect for someone who thrives on structure, accountability, and building high-performing teams. You’ll report directly to the CTO and play a pivotal role in shaping how engineering operates as the company grows.

What You’ll Lead & Own

  • Full ownership of engineering performance and delivery
  • Building a high-performing, delivery-focused culture
  • Setting clear expectations for ownership, accountability & engineering standards
  • Coaching, mentoring, and developing engineering talent
  • Leading roadmap delivery, including sprints, backlog, and workflows
  • Monitoring performance metrics (velocity, cycle times, bottlenecks)
  • Defining consistent processes across Agile delivery, code reviews, testing, release management & CI/CD

You’ll directly manage two development squads and one QA squad, driving delivery, quality and execution across the whole function.

Your Background

Even though this isn’t a hands-on coding role, you’ll bring strong technical credibility. You’ve built modern web applications before (Node.js, TypeScript, Vue.js or similar) and you’re confident engaging in architecture, AWS, Docker, and serverless conversations.

Cross-Functional Influence

You’ll work closely with the CTO on aligning engineering and technical strategy, partner with Product on roadmap execution, and collaborate with DevOps & Support to keep deployments smooth and platforms reliable.

Success Looks Like this in the first year

  • A structured, accountable engineering function
  • Predictable, confident delivery of roadmap commitments
  • Improved engineering performance & velocity
  • Reduced reliance on the CTO for day-to-day oversight

What You Bring

  • Proven leadership of engineering teams in SaaS/software
  • Experience managing multiple squads
  • A track record of improving delivery & processes
  • Strong organisational & leadership skills
  • A leadership style built on clarity, accountability, and raising performance

Personal Traits We Love

Organised. Disciplined. Delivery-focused. High standards. Comfortable in a fast-moving SaaS environment.